Support
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Knowledge Base
For our registered customers we provide a large knowledge base that can be accessed
at any time. Our knowledge base includes the following:
Downloads - In this section we provide our registered customers access to the latest
software and documentation for our products.
Service Bulletins - Our knowledge base includes a collection of service bulletins
released to provide information to customers on use of product.
DFU - In this section you will find all current and previous
direction for use for the specific product that you have licensed.
NOTE:
The license information provided with your order should be used to login to
access the above information. In the event you do not have this information,
please contact technical support listed below to submit a request for this
information. |
NOTE:
To obtain an electronic, or paper
copy, of device directions for use, and supporting documentation. Please contact
us at our General Telephone numbers listed below.
Global Instrumentation works directly with customers to
determine which product features will best fulfill their
requirements and provides technical expertise to properly support their products.
| Phone Support
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Email Support
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Global Instrumentation offers support over telephone to its customers.
| General Information: | +1 (315) 682 0272 ext 115 |
| Sales: | +1 (315) 682 0272 ext 111 |
| Technical Support: | +1 (315) 682 0272 ext 114 |
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Global Instrumentation provides 24/7 technical and sales support via email.
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